For your convenience we accept payments by mail, in-person, online using SmartHub our account management system, or over the phone using our automated payment line.
Automated Phone Payments: 509-786-2913
PO Box 1150
Prosser, WA 99350
West Richland Office
6095 W Van Giesen
West Richland, WA 99353
Prosser Office
402 7th Street
Prosser, WA 99350
Manage your account online by signing up for SmartHub. Make payments, view your usage history, contact Benton REA and report power outages all through SmartHub.
Download the SmartHub app by searching for SmartHub in the App Store or Play Store. Choose Benton Rural Electric Association (Benton REA) as your provider.
If you are struggling to stay up to date on your bill, please call us at 509-786-2913. We have options such as payment arrangements, low-income discounts and levelized billing plans to get you back on track.
For other financial assistance, members can contact the following community organizations:
Benton Franklin Community Action Committee
LIHEAP - Low Income Home Energy Assistance Program
Washington State Department of Social and Health Services
Veterans' Associations
Levelized budget billing averages your electricity use over the last 12 months to determine your monthly payment amount. You will receive a bill every month showing how much electricity you used, the levelized payment due, and the current balance on your account. You can request levelized billing any time throughout the year.
For more information or to sign-up for levelized billing, contact a member experience representative at 509-786-2913 or memberservices@bentonrea.org.
Benton REA offers a $33 discount for qualifying low-income seniors and low-income disabled members.
Eligibility Criteria - Coming Soon
List of Acceptable Documents - Coming Soon
* Discount eligibility must be renewed every 3 years.
Power to Care offers payment assistance to income qualified members. The amount received depends on family size, household income and amount due on the account. Power to Care assistance may be granted to a member household once per calendar year.
